Naturally we fully understand that waiting 6+ weeks for an item can lead you to start to question the outlay, and equally things can go wrong in production which may lead you to elect for a refund/exchange.
If your order has not been shipped you can cancel at anytime, simply drop us an email or a call.
if you have received your item and its not what you expected then we offer exchange or refund options, if the item is not defective then there will be a 15% restocking fee as naturally it was custom made for yourself and may be difficult to sell on.
Our returns address is
Returns @ UKHammocks
Yew Tree Farm
Cross Moor Lane